June 19, 2020
Dear Valued Patient,
Your well-being is our top priority. Enhanced precautions have been implemented to ensure the safety of our patients and team members. This means we adhere to best-in-class safety practices based on guidelines from the Centers for Disease Control and Prevention (CDC), American Dental Association (ADA) and state/local mandates.
As always, we’re following best practices for sterilization protocols of dental instruments and operatory equipment. We’re also screening every patient when scheduling, when confirming and again upon arrival, using the CDC’s guidelines for identifying any symptoms of illness or recent exposure to COVID-19.
As an added precaution, anyone entering a Gentle Dental office will have their temperature taken to confirm it is less than 100 degrees. To ensure adequate social distancing and safety, we are only allowing patients and necessary caregivers into the office.
To further reduce risk, we have placed appropriate signage at the front door with instructions for check-in, we’ve arranged our reception areas for social distancing and all common area surfaces are disinfected every hour. In addition, patients are required to wear a face-covering while in the office, except while receiving dental care.
During treatment, our dentists, hygienists and assistants will all be wearing masks and additional personal protective equipment (PPE). They will also sterilize each patient’s mouth with an antiviral/antibacterial rinse before starting treatment.
All of these measures are designed to ensure the highest level of safety and a great patient experience.
If you’ve been putting off an exam, cleaning or important dental treatment, now is a great time to make an appointment at Gentle Dental.
What You Can Do
To help keep us all safe in light of the situation, here are some additional guidelines for you and your loved ones:
- If you or someone in your household is sick, or has been exposed to COVID-19, please stay home per CDC guidelines. We are happy to reschedule any appointments you have with us.
- If you have traveled to any of the countries identified by the CDC as having widespread sustained (ongoing) transmission of COVID-19, please contact us to determine if it is best to reschedule an appointment.
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the restroom; before eating; and after blowing your nose, coughing, or sneezing.
- Avoid touching your eyes, nose, and mouth, and face.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash, followed by washing your hands.
A good resource to go to for additional information and to check for updates as the situation continues to evolve is the CDC website: https://www.cdc.gov/coronavirus/2019-ncov/index.html. We will remain in close contact with the CDC and state and county health departments for updates, resources, and information, and we will continue to communicate as the situation evolves. Based on the guidance of various health agencies, our own preparedness, and the strength of our operations, we are confident that our dental practices continue to be safe so that you can feel comfortable visiting us for high quality dental care. Should you have any questions or concerns, please call us directly at 1-800-900-7923.
We are privileged to call you our patient, and remain committed to you and your oral health. You can continue to rely on us.
The InterDent Team